WARRANTY
The aluminum extrusions, stainless steel lids, fasteners
and slide components of our products are guaranteed
for the life of the structure against defects in
manufacturing, materials and workmanship.
The panels made from rigid materials or fabrics are
the customer’s selection and retain the
manufacturer’s warranty for those materials, and
will vary by manufacturer.
Aluminum extrusions and stainless steel fasteners
have been used in the yachting industry for
decades. The etched marine anodized finish of the
aluminum extrusions is a durable finish, created
especially for coastal environments (Alumilite
215/A41 with surface preparation C22). The 3/4"
tropical hardwoods we select have been used in
exterior applications such as docks, decks and boat
construction for centuries. These woods have decades
of life expectancy, although they can be affected by
mold, mildew, dry rot and drying.
The primary failure for wooden planters is the
joining of wood components to each other. Wood has
been used for centuries to split stone because of
its tendency to expand when wet. DeepStream has
designed its products with heavy aluminum extrusions
to join these components in such a way that allows
the wood to expand and contract naturally to
withstand the test of time. We assemble these
products using a biocide bedding compound in the
wood for screw holes to prevent rot, and dialectic
paste for stainless steel to aluminum fasteners to
avoid galvanic action that can cause them to seize
over time.
Proper assembly and maintenance, or lack thereof,
will affect the life expectancy of the finish our
products, and as such, no warranty is given on the
finish, but we do offer the Core Replacement Program
to assist in keeping our planters, recyclers and
structures looking fresh.
CORE REPLACEMENT PROGRAM
DeepStream Designs will replace any metal component of our
products in case of damage or an unacceptable
degradation in finish at manufacturer’s cost, plus
shipping. All components of our products are
recyclable, so under this program, major components,
such as aluminum legs and stainless steel lids must
be returned to DeepStream for recycling. Please
call Sheila at 305-857-0466 to make arrangements for
replacement parts.
DESIGN UPGRADES
Our modular design
makes it easy to upgrade the look of our products
when your site undergoes a renovation. You can
replace the panels without replacing the whole
fixture.
